I have 2 suggestions about Author Team. I hope Envato can add options below:
Allow author team to view comments of items on their Dashboard page.
Allow author to manage author team better. Author can enable or disable:
- Make comment as read after author team replies to customer (Author may not need to read comment again).
- Send email to author after author team replies to customer (Author may not need to receive 2 emails: 1 for customer comment, 2 for author team comment).
- Author can set permission of author team: view/reply comment (and update item if possible) on the specific items or the specific categories or all items.
Hope will hear from Envato and other authors!