I’m having a problem, your account has been closed even after the purchase, and I’m in dire need of help opening my account
I just had the same problem! I subscribed to the monthly plan to take advantage of the promotion and after 10m browsing the site, I lost access to the site and had a “forced” refund without any explanation! Since then I can no longer access the site.
Please, if you manage to resolve this situation, update here!
Hi,
Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.
Thanks