I'm getting lock out message whenever im try to purchase a theme

I’m getting this message when i try to purchase.

Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.

Kindly help me to resolve it.

Sorry to hear that. Have you opened a Help Ticket yet? They will be happy to investigate for you. Thanks!

There as an international DDOS attack yesterday that could cause problems with payment gets but it’s been resolved and it’s slowly getting back to normal. It’s best to contact the Help Team as @KingDog said. They’ll gladly help you out!