Hi everybody - My attention was just drawn to this thread, and I wanted to reply. This should not be considered as an "official" staff response, but I have some insight on this issue, as I review Logos Templates. EPS10 files normally allow the text to remain "live" or editable. This is how it is supposed to work. However, there seems to be a bug with some non-English versions of Illustrator, which causes the text to convert to outlines when saved down to EPS version 10. I have actually spoken to Adobe engineers about this and have tested several files with other Illustrator experts. Since there are so many variables. e.g., platform, Illustrator version, font choice, etc., it is hard to pin down exactly what causes this problem. I suspect it happens with RTL (right-to-left) languages, but I am not 100% sure. Believe me, I've done a lot of research
Since we have so many authors from all around the world, we have identified some of you who have this issue. For these authors, we allow an EPS11(CS) with editable text in addition to the EPS10.
If you are experiencing the text outlining issue, please include both the EPS10 and EPS11 versions, and please make a note of this in the help file. It's also helpful if you include this in the "notes to reviewer" section when you upload. There are only a handful of authors with this issue, but it's nice to be reminded of who you are, so we don't reject erroneously
Just to reiterate, we do require EPS10 files for Logo Templates, with editable, or "live" type. This works for 95% of our authors. If you are in that lucky 5%, however, please include both the EPS10 file (with outlined text) and an EPS11 file (with editable text). Thanks!