Identity verification

Envato Authors Theme Authors
1

Hello, so received an email this morning telling me that I have to verify my Identity within 4 days. The problem is, I don’t have any ID card, I just requested one from the government but it will take 3 months to get it. so is there anything I can do? to keep my account until I get my national card?

2

Hi,

You should Contact Author Support and let them know. Support Team will be happy to assist you.

Thanks

1 Like
3

thank you so much, I will try