icons displaying as boxes on initial login

Good day! I hope this message find you and your team well. I have been trying to fix the issue of icons displaying as boxes on our website (efcc.ca) and have applied your recommended changes (Icon – Enfold Documentation) to the .htaccess file. Unfortunately, the issue still persists. It is only through refreshing the page do the icons display properly. I would appreciate it if you could point me to what is possibly causing it in our case. Thank you in advance for your help.

Hi @theEFCC,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query: