icons are disappearing and i cannot configure the API key

i downloaded hera theme from my envato subscription
and i cant get the support of the theme developpers
everytime i change the icons they disappear and i cannot configure the API for the map

envato elements items not come with author support because envato elements don’t provide any author support for any downloaded item.
You can check theme documentation hope will get help there.

If you like, you can certainly purchase the Item license from Envato Market which will come with 6 months of Author support.

Thanks

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