iBilling Support

I am having issues with iBilling script - it crashed on us and it wont work, although i have support their support section wont work - what kind of service is this???

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@mkinili1 Your ticket was replied. Although server related support is our out of support scope, still we would be happy to help you.

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Hi yes ticket was replied.

Its not a server issue - backup file wont work and its causing us mayhem since all our 2 years worth of invoices quotes are gone!!!

Are you answer me?