I would like to get my refund.

I bought one item two times and I am waiting for the refund for some time now.

Hi @MilanDevelopment

Please see this Help Center article on how to request a refund:

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Perfect thank you. I did it already twice and that is why I post this topic! Thank you!

It’s the weekend so there maybe a slower response time, but no worries, they always get to tickets as fast as humanly possible!

Cheers and all the best! :fist_right:t2: :fist_left:t2:

Thank you very much! I still don’t have an answer… what should I do because this is not the first time it happens so I don’t want to lose €100,-

Check out the refund screen. If the author haven’t responded yet, you should be able to raise a dispute with Envato support.

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Thank you very much. I did this and now will wait!