Hello Envato team!
I’ve just created my account to trial your services, I’ve started the 7-day free trial as your site says but after the purchase was completed I was charged 47.58€, I immediately cancel my subscription and received an email confirming it was a 7-day free trial but the money still has been charged.
I have sent a Support request but I have not received an answer.
I need help with this matter as I can’t afford this monthly payment in this moment and haven’t used your services.
Thanks for your help.