I was chared for a suscription when I was still on a free trial period

I´ve created an account to trial your services on september 28th, I´ve started the 7-day free trial as your site says and offers but immediately after completing the purchase I was charged for 33 USD $, I cancelled my suscription the same day and received a confirmation mail it was a 7-day free trial but still was charged!

I need help in this matter immediately!

Hi @larigrondona,

Please contact Elements Support. Elements Support Team will be happy to help.


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