I want to download my old purchased scripts

Envato Customers Purchases and Subscriptions
1

on 18-May-2020, I purchased the 2 following scripts from envatomarket:

  1. ProMS - Premium Project ManagementSystem - Regular License. Author: N Amir (786net)
    Lahore, Pakistan (Invoice No: IVIP38020034, Order No: 126245927)
  2. RISE - Ultimate Project Manager - Regular License. Author: FairSketch, Dhaka, Bangladesh (Invoice No: IVIP38020051, Order No: 126245999)

I want to download those 2 scripts again now. However, I don’t remember the exact email address I used during the purchase. I do have the invoices though. Can someone help me out??

2

Unfortunately you will need to access the buyer account - you could try asking support but they are likely to say the same thing

Envato Market Help and Support

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3

Support will be able to help you find the email address you used so definitely shoot them a message. In the mean time you should search your email accounts for any previous emails from Envato Market.

4

Thanks. I have submitted a support request through the link provided by you. However, I was wondering if there is any time limit in Envatomarket for downloading the old purchased scripts (in my case, the scripts were purchased more than 3 years ago, that is why I am asking.

5

Thanks

6

If the items are still for sale on the marketplace and you can get back into the original buyer account then they will be the accessible

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