I’ve been locked out of my account for two days now and can’t get any response to my ticket. What should I do?

Envato Customers Purchases and Subscriptions
#1

My account got locked when I want to purchase this theme

I’ve contacted the support but there’s no respond

#2

Hi

Just weekday start. please keep patience hope you will get support reply soon.

Thanks

#3

Hi! The answer from support takes from several hours to several days! Be patient!