I see that my codecanyon.net account is blocked

Envato Customers Web and Code
,
1

My name is Saddam Hossen!

I watch a video on YouTube. Where my favorite is running a fifty percent discount on a PHP script. Then I went straight to codecanyon.net from my website. Then there are discounts from those scripts, I purchase my favorite scripts.

It was: Active e-commerce CMS and Some of its accessory plugins. These elements I did not purchase together. Bought twice at the same time. First six and then two.

I used my own MasterCard when purchasing these products.
(removed)

The elements I purchased were tools for creating an e-commerce website. After payment is completed from my card. I visit websites to purchase hosting. I have received 2 confirmation emails that the Product has been purchased.

Then I visit the website https://codecanyon.net. To download my products. Then I was logged in to the website https://codecanyon.net. As soon as I change the Browser tab above, I see that my account is blocked.
All of this happened within half an hour of creating my account!

How do I get my account back? How do I get my money back if my account is not refunded? I look forward to your help

My codecanyon.net Account Info
username: billbaZar

Thank You!

2

You should copy this post and write it as email to the envato support instead of passing your creditcard details and fullnames to the public here.

3

You need to contact support - it’s almost certainly to do with confirming and validating your account. Envato Market Help and Support

1 Like
4

thank

5

contacted codecanyon. I can’t get any good feedback from there

Please help me a little. They sent me an email after I contacted codecanyon. I have sent you a screenshot Screenshot by Lightshot of it. I tried to contact codecanyon a few more times later but they did not respond. Please help me

Saddam Hossen
billbaZar