I purchased theme from envato, Money got deducted but it is showing payment unsuccessful

Envato Customers Purchases and Subscriptions
1

Hi, I tried purchasing a WP theme from envato, I made the payment and it was showing unsuccessful payment.
But the money got deducted from my account. The status now is - I made the payment but didn’t receive my order. I tried purchasing Stein Theme by Reefki.

2

Reach out to support who can check this for you Envato Market Help and Support

1 Like
3

Thank you for your reply, I just checked though my bank. It was issue because i used by card to make payments against foreign currency. So i got back my money. I once again initiated the payment and this time it was successful.