I purchased Avada but each attempt to upload a zip file fails.

I purchased Avada but each attempt to upload a zip file fails.

In your downloads - click the download button and choose “installable WordPress Files Only” and use that

If you can’t uploaded like @charlie4282 said, then unzip the theme and the child theme and upload it to:

wp-content/themes/

Thanks Charlie. I tried that but it failed too.

Thanks. I uploaded the child theme successfully but the other zipped file would still not load.

Other zip files ?

I’m guessing the other zip files are plugins. So go to plugins-> add new
If it does not work also then just unzip and upload to
wp-content/plugins/

Thanks. I’ll give it a try.

Hey there! These are the community forums. Please contact the author of the Theme and request support and don’t forget to read their documentation. Most questions ( and I’m certain this one as well ) are answered there.

Cheers!