I purchased Avada but each attempt to upload a zip file fails.
In your downloads - click the download button and choose “installable WordPress Files Only” and use that
If you can’t uploaded like @charlie4282 said, then unzip the theme and the child theme and upload it to:
wp-content/themes/
Thanks Charlie. I tried that but it failed too.
Thanks. I uploaded the child theme successfully but the other zipped file would still not load.
Other zip files ?
I’m guessing the other zip files are plugins. So go to plugins-> add new
If it does not work also then just unzip and upload to
wp-content/plugins/
Thanks. I’ll give it a try.
Hey there! These are the community forums. Please contact the author of the Theme and request support and don’t forget to read their documentation. Most questions ( and I’m certain this one as well ) are answered there.
Cheers!