I purchased annual subscription thought I could download from Videohive but I can't

Please help. It’s my first time purchasing from Envato. I was on Videohive page and this subscription button was there so I thought it was for Videohive. This subscription is useless now since I only want video from Videohive.

Hello,

The subscription is for Elements which is a different platform from VideoHive. There are VideoHive items that are also in the Elements library, but only a small selection.

You can browse through available items here: https://elements.envato.com/stock-video or https://elements.envato.com/video-templates

Thank you for your answer. I need a refund for this element annual subscriotion. Could you please suggest me?

You’ll want to contact Elements support team, they will help you with this.

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