I purchased a product but, I have no access to rate it or comment on the product

Envato Customers Purchases and Subscriptions
1

I purchased a product but, I have no access to rate it or comment on the product page. I have a request and dont know how to send it , please help

2

Hi @Dr-Manal,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

3

@Dr-Manal

If you cannot see this, then my next two questions would be:

  1. Did you purchase this via Elements?
  2. Did you get this on another marketplace?
4

Additonally, if you have a request for the author: