I paid a Year pack in Envato Elements for mistake I need help to get back the money

last night I paid for mistake a Envato Elements Yearly pack if somebody know how to do a refund of the money plis help, I do click in 14$ thinking it was 14$ every month and not all months together

Don’t worry, this seems to be a common mistake.

You can contact support here:


Thanks for the info if someone sometimes make the same mistake can tell me what they do

I did the same mistake just now! :confused: Please tell me if you find out how to get back the money…

Go through the link I posted to submit a support ticket.

Actually the link you need is Envato Elements Help and Support

Do not download anything using the account in the meantime.

1 Like