I don’t understand, if they charged me a membership of 33 dollars a month to have unlimited downloads, why can’t I download anything without having to pay again? What are the files that I can download with my paid membership??? If I can’t download anything I need to request my refund! what should i do about it? who provides help?
You have unlimited downloads from www.elements.envato.com not all the main marketplaces.
Some items are on both and some are exclusive.