I’m planning to purchase Items from Envato Market And i want to know if i purchase any product by mistake. Am i able to refund my money from you?
I need to know If I purchase 2 Item from Codecanyon, Themeforest etc and 1 Item i purchase by mistake. Am i able to refund my money for by mistake purchased product?
Define ‘by mistake’ -
if you mean ‘it turns out to not be what you need or expected’ then in most cases no (as per guidelines https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-) for obvious reasons.
If you genuinely purchased one by mistake (it’s actually quite hard to do) then if you have not downloaded the item it may be possible for support to refund it.