I need support. This is what I get. Help me how can I go about this?


#1

I need support. This is what I get. Help me how can I go about this?

JoomlaBuff Author
4 minutes ago Flag

You can’t get support here if you purchase our product from elements. Please read engayo elements terms and conditions on support.


#2

Yes, that is the price of using Elements - support is not included. More info:

Take a look on part “What’s not included with your item”


#3

I got this from Joomlabuff

“… You can buy or theme from
here, from item page and we can provide support. Or you can hire us for
custom or extra support…”

How much is the custom or extra support? It is 11hours no answer and the project is very late.


#4

Since envato market doesn’t have an option to buy support only, you’ll have to buy the item from the author’s page then you’ll be able to access support. So the custom or extra support = to the price of the template (which includes 6 months support)

I believe that’s what the author is referring to.