I need permission author...

JeriTeam · April 3, 2019, 10:01am

Than I can submit ticket support envato?

unlockdesign · April 3, 2019, 10:02am

Yes you can ask or open a help ticket from Envato Author Help Center

JeriTeam · April 3, 2019, 1:24pm

How I can ask open help from envato author help center?

unlockdesign · April 3, 2019, 1:30pm

Here is Envato Author help center.

I have see your activity at Envato forum a long time but why you don’t know about author help center ?

JeriTeam · April 3, 2019, 1:33pm

Yes, I know but which one lists select (what can we help you with?):

mgscoder · April 3, 2019, 1:33pm

I think you have to open Customer support because you purchased Item.
may be you didn’t check my above reply. when you will go to form you will find to choose ‘Something I have purchased’
bu = by

unlockdesign · April 3, 2019, 1:33pm

JeriTeam · April 3, 2019, 1:34pm

Many thanks. I try make open ticket.

unlockdesign · April 3, 2019, 1:34pm

JeriTeam · April 3, 2019, 1:44pm

Many thanks for you help me already working it.