I need help with a plugin refund

Hi, I asked for a refund request more than 5 days ago I dont have any answer. I dont know how send a dispute, there are no option in my refund request. Can anyone help me please? I am desesperate.
But if I will ask paypal to help me, then they are going to kick me.
Anyone can help me please?

You will be able to dispute it after about eight days since you requested it if I am not mistaken, so just wait few more days.

Thanks for your answer. I’ll wait then