I want to ask some questions to the authors of two templates I just bought but the support center won’t let me log in saying that "account confirmation is required"after I registered. However, I have tripled checked my email and junk and spam folders for any email that might be from them asking me to confirm my account and I have not received any. Is there a phone number I can call to get this resolved? I don’t seem to find a customer service phone number. Thanks in advance!
Welcome to the forums! I’m afraid there may not be phone number provided by theme author, but you can still contact them by following this guide - at least to report your problem with their support system:
Hey thanks man. I was able to contact the author.