I made an annual subscription by mistake, I want it returned

I subscribed monthly, then accidentally paid an annual subscriber. I request that my annual subscription fee be returned to $ 198.

Feb 21, 2020
Tax Invoice Number: 2455681
USD $198.00

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Hi

Please contact Elements Support. Elements Support Team will be happy to help.

Thanks!

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I contacted automatic mail. Can you help the issue urgently?

automatic mail just let you know that support team has received your request. Elements support team will check and reply as quickly they can. Just don’t download anything from your account and keep patience. Thanks

Thank you.

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