I made a purchase on theme forest and my account is locked after day one.

This so frustrating, I receive so many emails pushing me to open the links only to see that my account is locked. I made a purchase on theme forest and now I am unable to download my purchase due to me being locked out. Such a crap for someone to start off with. I have been emailing my problem and no responses.

Can someone please guide me.

Thanks

Hello!

Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.

Thanks!

2 Likes