i keep getting 'Failed to download data file.'

so ive been trying to import a satre demo but it keeps giving me “Failed to download data file.” can i get a quick way around it?

Maybe not in that format?


Contact the theme developer directly from the items support page. Simply navigate to the item page, the one you purchased and click the support tab. This will give you instructions on how to contact the developer for support.

If you prefer you may also contact through the items comments page. Unfortunately you’ve written on the public forums where we have no idea what item you are having trouble with is and even if we knew, we wouldn’t be able to help :sweat:


contact with your item author

with your item purchase key, here is purchase key

Hope they will help you