I have Subscription Problems - I've bought it but still don't have access!

I have Subscription Problems - I’ve bought an Envato Elements subscription but still don’t have access! They charged me but don’t allow me to download anything. I can’t reach a contact support also. How can i fix that problem? Please help me!

Hi,

Open a Envato Elements Help Ticket they would like to assist you.

Thanks!

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And just to be sure, make sure you’re using this site, it seems to be a common misunderstanding.

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