I have mistakenly bought wrong template from themeforest, is it possible to get refund?

[anilvarma2302]

Hello Team,

I was buying something else but mistakenly somehow the wrong template was purchased.

I haven’t downloaded or opened it.

Is it possible to take a refund so I can buy the right product?

Looking for some guidance.

[mgscoder]

@anilvarma2302

I haven’t downloaded or opened it

If you downloaded then You can request a refund here
Here is all the information about refunds:
Envato Market Refund Rules

Thanks