I have just subscribe for 1 year, but its not done and payment was deducted.

I am facing the same issue. The payment was successfully done from bank side and message come “Something went wrong”. I have tried this 3 time with different- different credit cards. Please resolve my subscription issue and multi-payment issue. Please reply support team

Hi,

Open a envato elements help ticket they would like to assist you with an official answer.

Thanks!

Thanks, How can i check my ticket status ?

You will received a automatic reply when you open a ticket then you have to wait till someone reply about your issue.