I have downloaded the Flatsome | Multi-Purpose Responsive WooCommerce Theme and when i activate it withe page goes to a http 500error and locks me ou

I have paid for and downloaded the Flatsome | Multi-Purpose Responsive WooCommerce Theme and when I click activate within WP the page goes to a http 500 error and locks me out of the WordPress admin. I have spoken to the host - GoDaddy and problem is not with anything their end. I have already uninstalled and reinstalled WP and this hasn’t helped.

Please help me … thanks

The best way to get the support is Contact your purchased Theme Author. Contact Author and let them know because Item Author are best expert about their Item functionality.

Thanks for this reply, I have got the issue fixed I spoke to GoDaddy again and this time to a proper tech guy and he said your hosting account is on an old one and on a PHP 5.4 he updated it to be 5.6 ( I am not technical but he said words to that effect) anyhow its worked. It seems this was causing the problem, no issues with the theme thank god as I really want to be able to use this Flatsome theme.

Best regards

Yaz

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