I have a problem customising a template for Premiere Pro

Envato Customers Audio and Video
1

hello I bought this template: History Opener, Premiere Pro Templates | VideoHive and it doesn’t work well. In the text editing part I can’t replace the “lore Ipsum….”. It is the only thing that remains unchanged despite writing another text. Can you help me? Thank you

2

Hi,

Stay touch with your purchase item author @TommySword hope he/she will help you to fix your issue.

Thanks

3

I tried but he doesn’t answer me

4

what should i do if the template doesn’t work? Is there a refund?

5

Keep patience till their reply. then decide about refund.

6

OK, let’s hope so