I have a payment problem



I have a payment problem paying Envato.
After using Paypal to add credit and pay directly, it returns the massage
"Your payment was unable to be processed by PayPal."

And the money is taken off my account, and then the transaction is reversed.

I need this Media, and cant get to it because of a payment glitch…

Any Help?

Kind Regards


Best thing you can do is to contact support asap to solve the problem while it’s fresh.

Additionally, since you used PayPal, you are protected and you can claim your money back.