I have a license that I want to use but it tells me that it is in use

Some time ago I bought a betheme license and used it in a project, but in that project the theme was uninstalled, and I want to use it elsewhere. How can I unlink the license?

You need to not just uninstalled but actually deregister the first project.

Assuming the old project is no longer active you are going to need to contact the author and get their help https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

Hey @charlie4282 by the license policy, is the license transferable like that from client to client, project to project? I ended project X and started using it with project Y. And a reminder we’re speaking here of the license policy. Thanks!

I don’t think (happy to be proved wrong) that the license stipulates if the one project is changeable.

Personally (and in no way an official answer) I would say that once an item is used then that’s it used, regardless of if the project is deactivated, but I know that not all authors enforce that.

1 Like