i have $58 theme and only i got $29 - $7.25 from sales

wordpress

#1

hi, i have $58 theme and only i got $29 - $7.25 from sales
i’ve already have more than $38,000 sales i should get 60% since i sell exclusively

this is my ticket 296617


#2

Don’t worry @vinirama you are still getting the same amount but because you offer support for your items (thanks!) the support bundle has been split out as a separate line item in your statement and invoices so please include that in your calculations.

Let me explain with example:

The $29 - $7.25 you mention is only for the item, $17.40 - $4.35 is for the bundle support. Total earning: $34.80

Have a great day! :smiley:


#3

thanks mr pete, i understand