I am writing this because I subscribed with a great deal of hope, and I paid for a year up front with no payment issues - however the day after I was emailed that I had been unsubscribed and the money was refunded. Not only did this happen WITHOUT my asking, but the money has not even been refunded and it has been 2 WEEKS. On top of this, YOUR SUPPORT EMAIL IS DOWN AND UNRESPONSIVE. My emails to your support have all been declined because of YOUR technical difficulties. This is literally my last. We are behind on work because of this and still out a good amount of money that you have taken and not answered for. PLEASE GET BACK TO BE ASAP. THIS IS VERY DISAPPOINTING. YOUR PROMPT RESPONSE IS GREATLY APPRECIATED.