I got soft rejection because of preview image quality

I got soft rejection because of preview image quality but every time I change image and upload new image and submit good quality image but they show me old submited image quality. Besides this i changed my item title but it don’t takes new name what can i do?

Hello @codeexposer

When you upload item every time and it soft reject that mean it will take old image and title, you have to upload new image preview, Thumbnail and item again

Thanks :slight_smile:

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Thank you

yeah every time i upload new image and new thumbnail but it don’t takes new images.when they give soft reject they show me old preview image.

Hello @codeexposer

Yes we also face that issue when item soft rejected. You have to upload all again and again.

Thanks :slight_smile:

Thank you joomlastars

Hello @codeexposer

You are welcome :slight_smile: Good luck for your theme approve :slight_smile: