I got soft reject message for my item, please advice

Today, I got soft reject message for my item:

Unfortunately, we have reason to believe your submission may not be your own work or may be too similar to other marketplace content. If this is your own work, please contact support with supporting proof such as source or work-file samples. Thanks for your understanding.

It is really my own item, so what i can do to solve this case?
Please Advice
Thank in Advances

You should contact author support using the link https://help.author.envato.com/hc/en-us/requests/new

1 Like

Thanks a lot your advice. I will.

Hi @ mgscoder
please help us check my support ticket ID: 3251464

Thanks in Advance

iProtheme Team

Hi @KingDog @BenLeong don’t hear any thing about my support ticket ID: 3251464
Sorry to disturb you, please help me response me on this.
Thanks in Advances
iProtheme Team