i find difficult to contact support for an item i bought on Envato

How to contact support, i have tried several time contacting support of an item I bought here for use with Mailster. while submitting a ticket, it keeps saying the license, which was provided in the PDF and Text form upon purchasing, is invalid.

who will help me to get this issue resolve?

cheers!

Hi @fhmd,

You can try to let the author know the issue through posting comments in the item Comments page. or use the item author profile page right side contact form.

Thanks