all my lincense is disabled and not working just because i ask for refund for a script not working anymore fro 35usd and all my license is disabled, WHY?
can i just ask to get refund for all my purchases then?
Did you request a refund through envato or challenge it with your payment provider?
If it was the later then the account being disabled is part of envato’s T&Cs, and you would need to clear up the reversal before envato would reinstate it.
I have understand that afterwise, and closed paypal case, but dont get any reply from support and have hired freelancer to to update and some install but all my purchase license is not working…
ons. 25. des. 2024 kl. 02:36 skrev charlie4282 via Envato Forums <notifications@envato.discoursemail.com>:
@charlie4282
His account is disabled already by Envato
It depends how long ago this was but given it’s Christmas I imagine any response from support will take a few days and they are the only people who can unlock the account