I failed to submit envato support ticket!

I want to submit a support message to envato support team. But every time i make submit, i found directly in the browser that i had successfully sent the message, but i don’t receive a confirmation message! This happens with me since 3 days!

I have used different emails, different pc, through mobile and through mobile data network. But the issue is the same.

I want to submit a message about copyright violation. I need help!

Please use these instructions to troubleshoot if you have not received a verification email: