I downloaded the wrong file. Can I delete it and get a refund?

I thought I was purchasing a set of visuals for Apple Motion but I guess I clicked the wrong link or something… and ended up with a package that was created for After Effects. Is there a protocol for requesting a refund? I don’t want to take advantage of the creator, it’s just that I’ve got something I can’t use…

This is something you have to ask the creator.

Please see this Help Center article on how to request a refund:

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