Hi, I bought a monthly subscription, but I can not find the themes I want to download. For example houzez and flatsome. I do not understand, can someone help me?
Did you purchase a subscription to Elements? Not all the items on Market are available on Elements. But there are plenty of great themes if you want to try them out.
Hi, when I searched for the houzez theme, I saw a notice like the one shown in the attached image. Then I bought a subscription. I feel cheated. Why am I being shown a notice to buy a subscription on the page of the topic I’m looking at if that theme is not available to download later?
Sorry if it was confusing. That is a banner advertising our Elements service. If you like, you can certainly contact our Elements support team about the mixup - Elements Help Ticket