Hello, today I found out that the subscription that I signed up for you in May and immediately canceled was not canceled. And for more than 6 months, I was charged money, but I did not use your service and did not download anything. For me, this is a large amount, and I would like to return the money!!! Why didn’t I get notifications about this quiet robbery?
You’d need to talk to elements support and see what they can do to help. Envato Elements Help and Support
All buyers agree to the recurring charge when signing up