Hi,
I am new on Envato, i have few questions, i have an item what actual price is $14, so after the sell, I got only $4.50 but I heard after everything (buyer fee+tf fee) i should get $6.25. But instead of i got $4.50, i don’t know really is that something i can do for it.
Thank you.
Hi bro! I had a similar situation. I sold an item and expected to earn 7,50, but got 3,90 instead. I asked with a support ticket and here’s the answer they gave:
The buyer was a EEUU citizen but I’m not. My country doesn’t have an economic agreement with the EEUU, so the EEUU goverment applyed a 30% extra tax.
So. The item price was $18 dolars -6 (buyer fee) = $12
12 * 0,375 = 4,5
12 - 4,5 = $7,5 (what I expected to earn)
But, if you add EEUU extra tax (30% over $12):
12 *0,3 = $3,6 (30% EEUU tax)
So, finally: $7,50 - $3,60 = $3,90 that I got.
After getting my second sale, a guy from another country, I got 7,50 without extra taxes.
My advice: Check if your country has (or not) an agreement with EEUU, or just ask a support ticket.
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yes as exclusive author, but you are a non-exclusive author = 55% author fee!
List Price = $14.00
Fixed Buyer Fee = $4.00
$14.00 - $4.00 = $10.00
$10.00 * 0.55 = $5.50
$10.00 - $5.50 = $4.50
can you say please , how can i be exclusive author ?
Yes, go to your Dashboard > Settings > Your Items > Exclusivity of your Items and there you go
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