I couldnt edit dowloaded Content Zoom4 template



I just bought Slider revolution installed and activated. I downloaded free premium Slider template and I tried everything to edit it with no success I have followed documentation to the dot didn’t work. I have used the Revolution slider before and it was great, OK. Now is even worse the template is no longer can be seen even after saving it before login out last night. is any help where the template went to? and please help to remove completely the revolution slider and re-install it from fresh. Thank you for any help .