I Can't update Soledad theme by envato market plugin

Envato Customers Web and Code
1

I can’t update templates

I have more than 200+ licenses, but I can’t update any template
I updated the templates before, but now the Soledad theme is gone from envato market plugin
Please note that I updated these templates before with the same API, now I can’t update the templates

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2

Hi @ajay_2027,

Please can you check that the theme purchased and Envato API personal token created for the Envato market plugin using the same Envato market account.

Thanks

3

sorry for being late
Yes, same account!

4

In your screenshot I can see:
Check this guide …
Have you check the guide? maybe you can get necessary help there.

Thanks

5

I am sure that the problem is not on my side, because I have updated the templates 3 or 4 times before
But all of a sudden, a Soledad theme disappeared from all of the Envato Market plugins

I also tried deleting the API, and putting a new API, but same problem

6

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.