I Can't update Soledad theme by envato market plugin

I can’t update templates

I have more than 200+ licenses, but I can’t update any template
I updated the templates before, but now the Soledad theme is gone from envato market plugin
Please note that I updated these templates before with the same API, now I can’t update the templates

Hi @ajay_2027,

Please can you check that the theme purchased and Envato API personal token created for the Envato market plugin using the same Envato market account.


sorry for being late
Yes, same account!

In your screenshot I can see:
Check this guide …
Have you check the guide? maybe you can get necessary help there.


I am sure that the problem is not on my side, because I have updated the templates 3 or 4 times before
But all of a sudden, a Soledad theme disappeared from all of the Envato Market plugins

I also tried deleting the API, and putting a new API, but same problem

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.