Hello, I want to subscribe to Envato Elements, but unfortunately, I can’t sign in. Elements give me some error messages like:
Sorry, we weren’t able to sign you in using that link. You can try signing in again"
At the console, the error is:
“POST https://elements.envato.com/auth-api/sign-in 422 (Unprocessable Content)”
But I can sign in on other Envato sites usually.
Could someone help me?
Log out of your account, clear the browser cache ( cookies ) and try to login again
The same thing occurs when login in to another browser or device.
Switch your internet ( WIFI / DATA ) and give another try on a new device
Windows: Edge, Chrome, Firefox
Mac: Chrome, Safari, Firefox
IPhone (On data): Chrome, Safari
Try resetting the password.
You should contact Envato support.
Same issue how can we solve it ?
i am also suffering wit the same issue. please guide me if you solve this issue. thanks[.]
“We could not sign you in. Please try again.”
Same problem I am getting. There is some issue. Please resolve. I was trying to make the failed payment, my old card did not get charged automatically.
I tried it but it is not sending any email to reset password.
When I tried using same info for login to forum, I was able to do that, but it did not work on elements.envato.com