I can't play videos or music on Envato

I can’t play videos or music on Envato, I’m using safari on a MacBook pro.

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Hi vidmakers,

Can you play and hear audio on AudioJungle and videos on Videohive?

I can listen to the audios in audiojungle but I can’t watch the videos in videohive.

And what about Youtube videos?

Please verify if your Safari browser is updated.

You can visit Videohive or Envato elements home page, and go to Safari > Settings for This Website, and verify permissions.

Safari > Preferences > Security and make sure ‘Allow Plugins’ is checked. Then click ‘Plugin Settings’ and verify settings related to video/audio.

Also, please try this:

https://discussions.apple.com/thread/7894125?answerId=31522962022#31522962022

Here a tutorial for Youtube, but it can help you:

https://macpaw.com/how-to/video-not-playing-mac

Whatch for more possible solutions (after 2:48):